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Customer Relationship Management is a process to learn more about customers' needs and behaviors in order to develop stronger relationships with them, which also helps bring together lots of pieces of information about customers, sales, marketing effectiveness, responsiveness and market trends. It also helps businesses use technology and human resources to gain insight into the behavior of customers and the value of those customers. In today's cut-throat competitive market, we The FOUB Group help you to build and sustain intimate relationship with customers, while keeping costs low, but delivering results better than ever before with a feature-rich solution.

Our CRM Features:
Campaign facility with customizable views Applying Quick Filters, Automatic Mail Attachment and Efficient leads management View summary of latest interaction, Track lead history & Recent Action/Interaction User friendly interface Availability of a built-in database Data integrity and security, Company backed project Supports B2B and B2C functions.

Business Benefits:
Provides the flexibility to create unique customer experiences -CRM enables a wide range of end-to-end business processes to address an array of marketing, sales, and service situations. Drives the organization to more consistent, relevant interactions across all channels and touches most of every customer's interaction across the entire customer life cycle by ensuring that each interaction is consistent and relevant, with real-time information about the complete history, context, value, and profitability of each customer. Enables end-to-end processes that help organizations drive customer value, loyalty, and profitability across the entire value chain. With best-in-class front-office functionality that complements industry-specific processes, CRM turns the vision of customer-driven growth into reality.

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